Catalog
OMS-4200 · Series 4000

OMS

Order Management System

Where commercial intent meets the shop floor.

Key metrics
Order-to-planSeconds
Return cycle-42%
On-time delivery+14%
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Overview

OMS-4200 sits at the seam between commerce and manufacturing. Sales enter or import customer orders; the system slices them into batches or production orders that MES-2600 can execute; shipments and returns are handled on the same substrate.

Every customer has a consolidated record: what they ordered, what shipped, what's in production, what came back, and what's being made now. Account managers, planners and operators see the version of that record their role needs.

The system replaces the fleet of spreadsheets that usually live between ERP and MES — no double entry, no reconciliation, no lost signal.

Customer orders, batches, shipments, returns and per-customer views in one control tower. Convert sales into production in a click and back again — without spreadsheets between them.

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Capabilities

Order-to-batch

One-click conversion of customer orders into production orders and batches, with rules to consolidate or split by SKU, deadline or customer priority.

Customer records

Consolidated customer view spanning orders, batches, shipments and returns. Role-based redaction of commercial fields.

Shipments

Track shipments by carrier, container and lot. Trigger dispatch from WMS-3400 with a signed handshake.

Returns & RMAs

RMA workflow with disposition rules, credit memos and links back to the originating production batch.

Requests & notifications

Internal requests and real-time notifications to operators, planners and account managers — SMS, email or in-app.

Reports & audit

Order backlog, on-time delivery, return rate, per-customer profitability. Every change is signed and auditable.

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Modules included

Group 01
Commerce
CustomersCustomer OrdersContractsPricingRequests
Group 02
Fulfillment
Production OrdersBatchesShipmentsCarriersReturns
Group 03
Comms
NotificationsTemplatesEmailSMSWebhooks
Group 04
Governance
RolesReportsExportsAudit Log
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Specifications

Order model
Header + lines + fulfillments
Notifications
Email, SMS, webhook, in-app
Order-to-plan latency
Seconds
Multi-currency
Yes
Roles
Sales, Planner, Ops, Admin
Deployment
Cloud or self-hosted
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Where it fits

  • Contract manufacturers running per-customer batches
  • Distribution-heavy operations bridging sales and production
  • Teams replacing spreadsheets between ERP and shop floor
  • Consumer-goods brands with high SKU turnover
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Deployment options

D.01Cloud managed, single-tenant or shared
D.02Self-hosted via docker compose
D.03Deep bidirectional link with SAP, Odoo, NetSuite and Dynamics
§07

Integrations

MES-2600WMS-3400SAP SDOdooNetSuiteREST + webhooks